Web Ticket Entry

Web Ticket Entry allows any authorized user to process Colorado 811 locate ticket requests online with full mapping capabilities.

BENEFITS

  • Avoid potential hold times by processing locate requests online 24 hours a day, seven days a week.
  • All ticket types can be processed online (Excluding Emergency and Damage notifications)
    • Normal Requests
    • Non Compliance Requests
    • Excavator Renotification
    • Relocate / Refresh Requests
    • Cancel Requests
  • Set your own appointment times with participating member facility owner/operators.
  • Complete Colorado 811 mapping capabilities.

REQUIREMENTS

  • The user must have a basic understanding of the requirements for processing a locate request with Colorado 811.
  • Web Ticket Entry (WTE) is intended solely for professional excavators.
  • Excavators not given authorization to use WTE will be required to call 8-1-1 to process all locate requests or process locate requests on our website using Ticket Express.
  • Colorado 811 reserves the right to deny WTE authorization to any organization for any reason.
  • Colorado 811 reserves the right to discontinue WTE privileges to any organization at any time for any reason without prior notice.
  • The user will accept responsibility and liability for all information provided. Inaccurate or incomplete information could result in the damage of buried facilities, property, injury or bodily harm.

Training Session:

COLORADO 811 IS NOT ACCEPTING NEW WTE USERS AT THIS TIME.

  • Training sessions for new and current WTE users seeking skill enhancement are held on the 2nd and 4th Thursday of every month from 9am – appx. 11:45am at Colorado 811, located at 16361 Table Mountain Parkway, Golden, CO 80403.
  • Online training is also available on the 1st and 3rd Wednesday of every month for users outside of the Denver Metro area.
  • Additional class are available upon request.
  • Space for each session is limited; please contact Colorado 811’s Online Services to make a reservation or send your reservation request to onlineservices@co811.org
  • NOTE: Each individual using the WTE program must attend a training class with a Colorado 811 representative. Training classes may be subject to change.

WTE TRAINING RESERVATIONS

Please Contact the Colorado WTE Department: onlineservices@co811.org