Web Ticket Entry

Web Ticket Entry allows any authorized user to process Colorado 811 locate ticket requests online with full mapping capabilities.

BENEFITS

  • Avoid potential hold times by processing locate requests online 24 hours a day, seven days a week.
  • All ticket types can be processed online (Excluding Emergency and Damage notifications)
    • Normal Requests
    • Non Compliance Requests
    • Excavator Renotification
    • Relocate / Refresh Requests
    • Cancel Requests
  • Set your own appointment times with participating member facility owner/operators.
  • Complete Colorado 811 mapping capabilities.

GENERAL INFORMATION

  • Before becoming a Web Ticket Entry (WTE) users, please register as a new online user – completing this form will help us determine which Online Service platform bests suites the types of requests you will process.
  • There are three way to process tickets online – iDig811 (for single address only), Ticket Express and Web Ticket Entry.
  • The user must have a basic understanding of the requirements for processing a locate request with Colorado 811.
  • WTE is intended solely for professional excavators.
  • Excavators not given authorization to use WTE will be required to call 811 or use iDig811 or Ticket Express to process locate requests.
  • Colorado 811 reserves the right to deny WTE authorization to any organization for any reason.
  • Colorado 811 reserves the right to discontinue WTE privileges to any organization at any time for any reason without prior notice.
  • The user will accept responsibility and liability for all information provided. Inaccurate or incomplete information could result in the damage of buried facilities, property, injury or bodily harm.

TRAINING SESSIONS

  • In-person training classes for new WTE users are held on the 1st Thursday of every month from 8AM – 12PM at Colorado 811, located at 16361 Table Mountain Parkway, Golden, CO 80403.
  • Online training classes are also available on the 1st Wednesday of every month.
  • Additional classes are available upon request.
  • Space for each session is limited; please click here to sign up for a class
  • NOTE: Each individual using the WTE program must attend a training class with a Colorado 811 representative. Training classes may be subject to change.
  • Your full and undivided attention will be required during the entire training session.

WTE TRAINING RESERVATIONS

Click here or the the sign up now button to register for a WTE training class.