TICKET EXPRESS

Ticket Express is designed for residential and professional excavators to quickly submit a utility locate request online.

Emergency and damage tickets cannot not be processed through this program. Call 811 for Emergency tickets.

  • PROPERTY LINES
  • CONTACT INFO
  • MARKING INSTRUCTIONS
  • CONFIRMATION

You are always required to call or notify Colorado 811 when any excavation occurs on your property. You have started the notification process. When you complete this form, a notice is sent to utility owners who have gas, electric, cable TV, phone or other lines near your property.

You may have some utility lines inside of your property boundaries and those lines are called “private lines” or “private facilities”. You are responsible for being sure that the lines inside of your property boundaries are properly marked before excavation starts. Some of the utility companies Colorado 811 will notify regarding your pending excavation consider lines within your property boundaries to be “private utilities” and they will communicate that to you but only after you have completed your Colorado 811 form. Utility lines  on your property such as propane lines to fire pits or grills are also considered private utilities and will not be marked by a utility company.

Do not use the services of a private locate company until you have submitted the Colorado 811 form through Ticket Express and have received confirmation that a ticket or notice of pending excavation has been generated by Colorado 811. You will receive a confirmation directly from Colorado 811.

There are companies who will mark the utility lines inside of your property boundaries but they do charge a fee for that service. Please CLICK HERE for a list of private locate companies. The failure to mark lines inside of your property boundaries and the cutting or damage to those lines can result in serious personal injury or death. You will be responsible for any damage to any lines on your property regardless of who marks the lines.

The party doing the actual excavation (Homeowner, Contractor, or Landscaper) must create a locate request in their name. Provided addresses and street names must be posted.

A valid email address must be provided, this email address will be used to send vital information regarding the request including a ticket confirmation. Markings are typically completed within three (3) business days after receiving an email confirmation. Requests received at Colorado 811 after 02:00pm will be processed on the next business day.

Marking instructions must be selected from the Location menu or detailed in the “Additional Marking Instructions” field.

The area to be marked must be completely accessible, free of locked gates and animals for three (3) business days from the date the email confirmation is received.

Requests are NOT valid until an email confirmation is received.