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February CGA Update
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The February CGA update is now available. Click here to view the update.

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By Whitney Nichols
Legislative Software Enhancements – For Colorado 811 Members
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The Colorado Legislature passed new legislation which affects our industries in many ways. The Legislature wants to improve excavation safety to protect critical utility assets and save lives.

The 2018 changes in the law will now require all of us to do business differently; excavators, facility owners, locate services and your utility notification center Colorado 811. Colorado 811 is working extremely hard to implement the changes in the law that directly affect Colorado 811 and the changes rely in part on new software.

In 2018, Colorado 811 communicated to the membership some upcoming software changes driven by the new law. We are diligently working to complete the development and testing of software enhancements that will allow us to process new ticket types and provide our stakeholders a higher level of service and meet legislated mandates. Development also continues for delivery of notifications to our Tier Two Members as required by the new legislation. We understand the urgency to complete these mandates while ensuring accurate and timely notifications to all our members.

As we deliver the software enhancements we want to assure our members that we intend to ‘get it right the first time’. We understand our members’ expectations to develop, test and deploy software enhancements timely and in a way that will not adversely affect their ability to serve the excavating community.

Our first new software deployment will begin on January 28, 2019, and will include the following: new ticket delivery format, Tier Two ticket deliveries and new positive response codes.

Colorado 811 has been working bi-weekly with the State of Colorado Division of Oil & Public Safety (OPS) throughout the transition period with both entities sharing progress updates. The new Safety Commission has been established and the Safety Commission and CO811 will be communicating with stakeholders in unison. We are providing numerous educational opportunities including seminars, website postings and media interviews. We have received positive feedback on our efforts as we continue with our deployment of new services and a joint public awareness campaign.

NEW SOFTWARE APPLICATION RELEASE DATES:
Member Delivery:
01/28/2019: Ticket Delivery to Tier Two Members
01/28/2019: New Delivery Format for tickets

WebTMS Software Enhancements: 
TBD: Update to current software, which will align with legislative changes

Positive Response: 
01/28/2019New Positive Response Codes
TBDNew Positive Response website (allowing attachments such as sketches)
TBDPositive Response Re-Notification – when no response is received by Colorado 811, members will be re-notified

Ticket Entry Software Enhancements:
Week of 01/28/2019Road Grading (county agencies only)
Week of 01/28/2019Subsurface Utility Engineering – software to implement new requirements related to utility design work
Week of 01/28/2019Secondary Excavators can be added to tickets (for potholing purposes)
Week of 01/28/2019Excavator Re-Notification (replacing Second Notice Request)
Week of 01/28/2019: Dig site buffer change to minimum of 150ft (currently 250ft)
TBD: Excavator Ticket Attachment

Web Ticket Entry Software Enhancements: 

  • Secondary Excavators can be added to tickets (for potholing purposes)
  • Excavator Re-Notification (Replacing Second Notice Request – when locates are not timely)
  • Dig site buffer change to minimum of 150ft (currently 250ft)
  • Excavator Ticket Attachments allowing notes and sketches to be attached

*Currently testing the above enhancements, more information to come.*

REMINDERS FOR ALL TIER TWO MEMBERS:

  • Underground utility location requests (or tickets) sent to Tier Two members as required by law now are for informational purposes only and should NOT be used to locate facilities
  • Tier Two members are required to accept locate information directly from excavators

Please visit our website regularly and follow us on Facebook and Twitter to stay updated.

For software questions, please contact:

Systems Administrator – Tariq Abdul-Ghafur
[email protected]
o. 303.205.6303 | c.  303.810.5113
IT Support Engineer – Scott May
[email protected]
p. 303.205.6327 | c. 303.570.3715
Director of Information Technology – Juan Ruiz
[email protected]
c.  720.254.3760

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By Whitney Nichols
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Pipeline Operators, Paradigm Liaison Programs and Colorado 811 will be providing FREE (meal included) Damage Prevention Excavator Trainings throughout Colorado.

Colorado 811 Damage Prevention Liaisons will educate excavators and answer questions pertaining to the new legislative requirements in the One-Call Law.

Pipeline Operators sponsoring the events will also be on hand to provide valuable interaction and information about their respective companies.

For a list of meeting dates and times and to RSVP for these events, please visit: http://co.pipeline-awareness.com/meeting_schedule

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By Whitney Nichols
Holiday observation reminder – MLK DAY
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Colorado 811 observes all federal holidays, including Martin Luther King Jr. Day. The observation of federal holidays will require an additional business day in regards to the mark-by-date.

Please review the mark-by-dates for the upcoming holiday below:

Locate requests processed on January 17th will be due Tuesday, January 22nd at 11:59pm
Locate requests processed on January 18th will be due on Wednesday, January 23rd at 11:59pm

Reminder to Colorado 811 Members:

  • Mark by (Locate By) dates are NOT scheduled on any Federal Holiday
  • The phone number for Colorado 811 to call during holiday closures should be the same as your after hours number
  • If your organization is a non-participant in after hours notification, you WILL NOT be notified on holidays
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By Whitney Nichols
Legislative Mandates for 2019
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Colorado 811 is currently working with the State Safety Commission as we develop stakeholder educational training and software enhancements to accommodate the many mandates of C.R.S. 9.1.5.101-108. We expect to accommodate these new types of requests related to the new legislation before the beginning of Dig Season 2019.

Please visit our website regularly and follow our social media sites (Facebook and Twitter) as we strive to accommodate the provisions under the new law.

Questions or concerns can be directed to Director of Damage Prevention, Marty Mead, [email protected].

Thank you,

Colorado 811

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By Whitney Nichols
2018 Holiday Closure Reminder
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Colorado 811 observes all federal holidays, including Christmas Day and New Year’s Day. The observation of federal holidays will require an additional business day in regards to the mark-by-date.

Please review the mark-by-dates for the upcoming holidays below:

  • Locate requests processed on December 21st will be due Wednesday, December 26th at 11:59pm
  • Locate requests processed on December 24th will be due on Thursday, December 27th at 11:59pm
  • Locate requests processed on December 28th will be due on Wednesday, January 2nd at 11:59pm
  • Locate requests processed on December 31st will be due Thursday, January 3rd at 11:59pm

For any questions or concerns regarding holiday closures, please contact our front desk at (303) 232-1991.

Reminder to Colorado 811 Members:

  • Mark by (Locate By) dates are NOT scheduled on any Federal Holiday
  • The phone number for Colorado 811 to call during holiday closures should be the same as your after hours number
  • If your organization is a non-participant in after hours notification, you WILL NOT be notified on holidays
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By Whitney Nichols
Secondary Excavator
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SECONDARY EXCAVATOR ON LOCATE TICKETS 

Starting January 1, 2019 a secondary excavator may be added to the locate tickets for potholing or exposing utilities only. When a secondary excavator is listed by the primary excavator on a locate ticket the secondary excavators contact info will be listed in the fields called “Potholing Company”.

If the primary excavator on the ticket decides to add a secondary excavator for potholing, this information must be added when the ticket is originally created. A secondary excavator cannot be added to the ticket after the ticket is created. 

Recommended facility owner response: The response does not change, post a positive response before the locate-by-date using the Colorado 811 Positive Response system.

Please note: It is the primary excavator’s responsibility to communicate the positive response to the secondary excavator.

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By Whitney Nichols
Membership Transition Infographic
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Click here to download a PDF of the Membership Transition Infographic.

If you have any questions regarding membership, please contact the Colorado 811 Member Services Department at [email protected].

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By Whitney Nichols
Email Service Outage
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We are experiencing an email service outage. If you need to contact a department directly, please call one of the phone numbers listed on our website https://colorado811.org/about-us. For general questions, please call (303) 232-1991.

11:25am – Email service outage: our email is back online. Thank you for your patience.

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By Whitney Nichols
November 2018 CGA Update
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The November 2018 CGA newsletter is now available. Click here to read the latest industry news.

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By Whitney Nichols