CO811 Educational Resources

Learn more about Colorado 811

Colorado 811 Procedure Guide Cover Photo

Procedure Guide

Download / Print CO811 Procedure Guide

Table of Contents:

  • Hours of Operation Page 2
  • Glossary Page 3
  • Required Information for
  • Requesting a Locate Page 4-8
  • Normal Request Page 9-12
  • Non-Compliance Request Page 13-14
  • Cancel Request Page 15
  • Second Notice Request Page 16-17
  • Relocate/Refresh Request Page 18-19
  • Emergency Request Page 20-21
  • Damage Request Page 22-23
  • Engineering Request Page 24

Download Procedure Guide

Colorado 811 Procedure Guide Cover Photo

Excavator handbook

Download / Print Excavator Handbook

Table Of Contents

  • Determining Whom And When To Call Prior To Excavation
  • Types Of Locate Requests Processed By Colorado 811
  • Guidelines For Preparing To Call Prior To Excavation
  • What Happens After The Call Is Made
  • Responsibilities Of The Facility Owner(S)/operator(S) (After Receiving The Locate Request)
  • Responsibilities Of The Excavator (After Making The Call For A Locate Request)
  • Reporting Problems
  • One-call Legislation
  • Other Applicable Laws And Regulation
  • Recognizing And Responding To Emergencies InvolvingDamaged Facilities

 

Color Code Card

 

Download / Print Color Code Card

Colorado 811 Procedure Guide Cover Photo

Frequently Asked Questions

Yes, no matter how shallow or how deep you are digging, you must contact 811 first. Colorado State law defines excavation as “any operation in which earth is moved or removed by means of any tools, equipment, or explosives and includes augering, backfilling, boring, ditching, drilling, grading, plowing-in, pulling-in, ripping, scraping, trenching, hydro excavating, postholing, and tunneling”.

You need to contact 811 before you dig, so you can avoid hitting any underground utilities, such as cables, wires or pipes. It’s also the law to contact 811 before you dig.

There is no cost, it’s a free service.

Yes, you can quickly submit a locate request online through Ticket Express. Learn more about Ticket Express here.

The utility companies will mark the lines, some have in-house locators who mark their lines, while other hire a locating firm to mark their lines. Colorado 811 is not a locating company and does not locate utilities.

You can start digging once you have all your markings or positive response from the utilities on your ticket.

Positive Response is mandated under the Colorado State law, to be provided by the underground facility owner to the excavator or homeowner requesting the locate request. The facility owner is required to post Positive Response through the Colorado Positive Response system. Positive Response lets the excavator or homeowner know the status of the ticket.

Utility owners and operators follow the APWA (American Public Works Association) standard color code to mark the locations of their underground facilities. The following colors are used:

RED – Electric Power Lines, Cables, Conduit and Lighting Cables
YELLOW – Gas, Oil, Steam, Petroleum or Gaseous Materials
ORANGE – Communication, Alarm or Signal Lines, Cables or Conduit
BLUE – Potable Water
PURPLE – Reclaimed Water, Irrigation and Slurry Lines
GREEN – Sewers and Drain Lines
WHITE – Proposed Excavation
PINK – Temporary Survey Markings

A facility owner is an organization such as companies, municipalities, etc. who own and/or operate underground utilities. Facility owners that register their underground utilities with Colorado 811 are known as members.

The depth of utilities varies by location and by type. Erosion or leveling may cause the depth of a utility to change over time. For that reason, utility owners/operators only indicate depth if it is known.

Private utilities are owned by the owner of a property and will not be marked with your request. These can include water and sewer laterals, power to a detached garage, sprinkler/irrigation systems, lines connected to a propane tank or septic system, etc. There may be private utilities within your dig area. It is your responsibility to have private facilities marked. For a list of private locating companies, please visit https://colorado811.org/private-locate-companies/.

SOCIAL SEO TEXT AREA