Regardless of your project’s size, you are legally required to contact Colorado 811 at least three business days before you dig. Fortunately, our free and efficient service makes it easy to request information regarding the location of underground public utility lines.
1
Contact 811
Visit colorado811.org or call 811 to request a free underground public utility line locate. This service protects public underground utilities such as gas, electricity, water, sewer, and internet lines. Remember, “privately owned utilities” won’t be included in this service.
2
Wait and Track your Ticket
Wait at least 3 full business days and track your ticket on colorado811.org. Utility companies will respond with a message indicating the status of your request.
3
Respect the Marks
If utilities are present, the location of the utility line will be identified by paint and/or flags. Once marked, maintain the marks to ensure they remain visible while digging so you do not hit the lines below.
4
Dig Safely, Dig Carefully
Dig with care, using extra caution near markings. Always dig cautiously with hand tools when digging within 18 inches of a mark or flag for a public utility line. Ask your landscaper or excavator do to the same.
New Colorado 811 Exactix Ticketing System
Colorado 811 will officially launch the new Exactix Ticketing System on January 29, 2026.
We are excited to announce a significant upgrade to the ticketing process— offering an easier, faster, and more accurate way to submit and manage locate tickets. Whether you are an excavator or a utility owner/operator, you will benefit from streamlined customer service features, expanded self-service options, and improved communications.
Please note: there will be a brief, scheduled ticket system downtime as we complete this transition. Online ticket creation and delivery will be unavailable from 12:00 a.m. MST to 3:00 a.m. MST on January 30, 2026.
During this scheduled outage, you can still report damage and emergency tickets by phone by calling 811 or 1-800-922-1987. Online ticketing services are scheduled to resume at 3:00 a.m. MST on January 30, 2026, to minimize any disruption to your operations.
We are committed to making this system transition as smooth as possible, but rest assured that should any unexpected issues arise, we will keep you informed and provide alternate service options as needed.
Exactix for Professional ExcavatorsExactix for Facility Owner/OperatorsColorado 811 2026 Excavator Breakfasts
Colorado 811 is pleased to offer this event on two dates in two different locations this year, each featuring the same program and presentations.
Start your day with a delicious breakfast while exploring our expo space, featuring sponsor booths and networking opportunities—all while we celebrate 40 years of damage prevention in Colorado. Seats are limited, so register now to reserve your spot.
Learn More about the Denver Metro EventLearn More about the El Paso County Event
