Our sincere apologies…
As you may know, this coming Saturday is Veterans Day and all Federal Holidays that fall on a Saturday are observed on the Friday prior to the Saturday. All locate ticket requests received today, November 9th will be due by end of day on Tuesday, November 14th.
All locate ticket requests processed yesterday Wednesday, November 8th with a locate by date of Friday, November 10th should have been dated as a locate by date of Monday, November 13th.
We apologize for any inconvenience we may have caused. The issue has been resolved in our system and will not happen again.
For questions regarding this issue please contact 811 directly. Thank you for your patience in dealing with this matter.