The Utility Notification Center of Colorado
Fiber Optic Focus Vol. 32, Issue 1

Fiber Optic Focus, Vol 32-1

Download the full version of Fiber Optic Focus Vol. 32, Issue 1.

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By Whitney Nichols
Montrose and Delta County Excavator Breakfast

Excavator B reakfast Montrose and Delta

Join the Western Slope Damage Prevention Council for a free scrumptious breakfast followed by industry safety presentations at the Lion’s Clubhouse, located at 602 N Nevada, Montrose, CO. The morning will end with fun giveaways from the event sponsors.

The breakfast and presentations will be start at 6:30 am, with giveaways wrapping up at 8:30am.
Secure your spot for this delightful, insightful and educational morning in beautiful, Montrose, CO!

RSVP to Linda Schroder at [email protected].

Sponsored by: Kinder Morgan, Blackhills Energy and Williams-Moab District

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By Whitney Nichols
Grand Junction Damage Prevention Breakfast

Screen Shot 2017-02-09 at 9.14.08 AM

Join the Western Slope Damage Prevention Council for the 2017 Grand Junction Damage Prevention Breakfast on February 28, 2017 at Ute Water located at 2190 H ¼ Rd, Grand Junction. This is a free breakfast for industry stakeholders and door prizes will be given out.

Presentations include: Damage Prevention for Oil & Gas Facilities, Update on New PHMSA requirements and penalties, OSHA Updates – Herb Gibson, CDL Compliance – Aimee Matern, WCCA Updates – Shawna Granger.

Sign-in begins at 6:30 a.m. and breakfast will be served at 7 a.m. Please RSVP to [email protected] or by phone 970-256-2880.

Sponsored by Encana Oil & Gas, Enterprise Products, Kinder Morgan, Questar Pipeline, SourceGas, Summit Midstream, Williams Northwest Pipeline, Williams Production and Xcel Energy.


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By Whitney Nichols
Staking University – Locator Certification Seminar


Staking University will hold a Locator Certification Seminar on June 15 & 16, 2017 at the City of Boulder Municipal Service Center located at 5050 Pearl St. Boulder, CO 80301.

For more details and to register, please click here.stakingU

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By Whitney Nichols
2017 CGA Excavation Safety Conference & Expo


Don’t miss out on the 2017 CGA Excavation Safety Conference & Expo. Register at, for more information email [email protected] or call 866-279-7755. We hope to see you there!

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By Whitney Nichols
Seasonal Damage Prevention Agent Positions

Colorado 811 is offering seasonal Damage Prevention Agent positions for our Contact Center.

– $13.00/hour (pay differential for fluent bilingual Spanish speaker)
– Flexible schedule options – Monday through Friday
– February 2017 into Fall of 2017
– 100% employer-provided health insurance (full-time employees only)
– Required skill-set: efficient phone and data entry, map reading and you must be a friendly person – only genuine friendly people should apply. Our callers deserve the highest level of customer service.

If you are interested in joining our dynamic, family-oriented team, please refer to:

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By Whitney Nichols
Winter 2016 – Vol.3 Issue 2

Colorado 811 Celebrates 30 Years of Damage Prevention 


Keeping Colorado’s infrastructure safe for three decades

Colorado 811 is celebrating its 30th year anniversary and we wish to express a heartfelt appreciation to our members, the excavating community, Colorado residents and all other industry stakeholders. Over the past 30 years our industry has evolved in a way we could only hope for.

Shared industry accomplishments include:

  • Fostered an atmosphere of wellness, family culture and work-life balance to maintain an engaged and successful workforce
  • Mandatory One-Call membership for utility owners in the State of Colorado
  • Civil penalties for non-compliance with One-Call legislation
  • Pipeline Safety Act of 1992
  • Accountable Pipeline Safety and Partnership Act of 1996
  • Establish telecommuter program for workforce
  • State Damage Reporting (Colorado was the first state to mandate damage reporting to the One-Call Center in 2001)
  • Pipeline Safety Improvement Act of 2002
  • Designed and built new headquarters facility in 2004
  • Implemented digital mapping and polygons for member notifications/transmissions in 2004
  • Designation of 811 3-digit dialing by the Federal Communications Commission (FCC) in 2004, implemented in 2007
  • Development of nation’s only County Damage Report Card in 2008
  • Formation of Colorado Damage Prevention Action Team (CDPAT) in 2008
  • Implemented an enhanced asset management and capital planning tool in 2009
  • Purchased our own software company (Norfield Data Partners) in 2014
  • Designed and created Damage Prevention Liaison Department in 2014
  • Partnering with E911 and the Governors Office of Information and Technology (OIT) in 2015 to receive better GIS data

Thank you to all our stakeholders who have united with Colorado 811 to improve safety and damage prevention to keep our state protected from underground utility damages. We plan to continue our work as an industry leader by utilizing technology and partnerships and providing outstanding customer service.

811’s Tenth Year Anniversary 
The Damage Prevention Industry celebrates 811 in creative ways 

To celebrate ten years of 811 as the national phone number designated by the Federal Communications Commission to connect homeowners and professional excavators to their local One-Call centers, the Common Ground Alliance (CGA) and industry stakeholders have planned various campaigns for 2017. One campaign is the 811 video Challenge, watch CO811’s acceptance video here. The full 811 video challenge will be aired at the CGA Excavation Safety Conference and Expo in March.

Download the 811 10th Anniversary Logo here.

Sandy Samuelson Retires After 26-Year Career   
Colorado 811 Says Goodbye to a Damage Prevention Pioneer

Sandy Samuelson is a true damage prevention pioneer, she became involved with damage prevention over 26 years ago, when she worked for United Power. Colorado 811 had been established for just over four years when she was offered a position that included managing member databases and mapping.

During Sandy’s time with Colorado 811 she grew the membership from 32 to 1,578. She also helped develop, implement and promote Positive Response and Web TMS. Sandy made it her goal when working with members, excavators and co-workers to build genuine relationships. Whether it was baking for a special occasion, or making homemade holiday cards, she went above and beyond her job to make everyone around her feel special.

Congratulations to Sandy on her remarkable career with Colorado 811!


Member Services Announces the Release of Expedite
New database allows excavators to manage tickets in one central place

The Expedite program was developed for CO811’s Excavator Membership. Its purpose is to allow excavator members to view all tickets that were called into 811 or processed online by one or all employees in a central place.

Expedite also allows the excavator to update a ticket with a click of a button as well as view positive responses on a ticket. Expedite holds 30 days worth of data, which can be quickly and easily accessed.

Excavator membership is a $100 fee, due annually. Join Colorado 811 Excavator Membership to gain access. For more information on Expedite, please contact Member Services at [email protected]

JJ Harrison Spreads the Safe Digging Message

Rodeo Clown, JJ Harrison doesn’t clown around when it comes to digging 

Rodeo clown, JJ Harrison has been involved with 811 since 2012 when he partnered with the Pipeline Association for Public Awareness. Since 2012 he has become a representative and true supporter of the 811/Call Before You Dig message.

Because of his commitment to the industry, CO811 has partnered with JJ for their 2017 Colorado Broadcasters Association NCSA (Non-Commercial Supporting Announcement) campaign. The NCSA program is for nonprofits who have a community serving message to share across the state of Colorado. CO811’s 2017 TV and radio commercials will air in English and Spanish across 38 TV stations and 197 radio stations from mid-March through September. View the 2017 commercial here.

Board of Director Spotlight: Ryan Echer

How did you get involved with Damage Prevention?
I started being involved in Damage Prevention in 2005. I had been promoted into a job at the time that Damage Prevention was a high priority. I instantly realized how important Damage Prevention was to the industry as well as the public.  If we can save one life or prevent one injury by promoting safe digging practices and 811, we have successfully accomplished what we are striving for.What is your vision for damage prevention in the future? 
The vision I foresee in a one word is ZERO!
Zero people getting injured or worse.
Zero impacts that impact the operations of all the utility companies and their customers.I also envision a mindset within the excavation community where picking up the phone and calling in for locates is as normal as putting your seatbelt on while getting into a vehicle.  While Colorado 811 has been a leader in education for Damage Prevention we can still do better.  At CO811 we will always continue to push for Zero!

Tell us a fun fact about yourself.
I love playing golf, hunting and spending time with my family. I hit my first and only “hole in one” last year. I would like to say it was skill, but anyone who has golfed with me would strongly disagree.  I also enjoy being a volunteer coach for my son’s football team.

Ryan Echer is the Sr. Manager (Northern Colorado Operations) for Black Hills Energy and represents Gas Distribution members.

Employee Spotlight: Jennifer Wilson

How did you get started working at Colorado 811?  
A staffing company referred me to Colorado 811 five years ago when their Administrative Assistant position was available. JD, Jose and Marty were scrambling to fill the position given the late notice of their previous assistant. Talk about being in the right place at the right time!What is your favorite part about your role in damage prevention?
My favorite role in the damage prevention industry is having the ability to assist everyone within and outside of the office. I work with so many wonderful people, including our staff members, board members and the general public. Bringing everyone together and accommodating the needs of others is very rewarding.What interests do you have outside of work?
Hiking, biking, rafting, spending time with my family and friends, and sipping on wine. I have always loved being adventurous and trying new things.Tell us an interesting fact about yourself. 
I love adrenalin! Anything from rollercoasters, to sky-diving, bungee jumping, traveling to new places and eating at new places has always been exciting for me.Jennifer Wilson is Colorado 811’s Administrative Assistant, she has been with CO811 for five years.  

2017 Spring Trade Shows and Expos
Damage Prevention Liaisons statewide home & garden show schedule 
Colorado Farm Show – Greeley | Jan. 24 – Jan. 26, 2017
Montrose Home & Garden Show – Montrose | Feb. 23 – Feb. 25, 2017
Colorado Garden & Home Show – Denver | Feb. 4 – Feb. 12, 2017
Tribune Home & Garden Show – Greeley | March 3 – March 5, 2017
HBA Home Builder’s Expo – Grand Junction | March 3 – March 5, 2017
Nationwide Expo – Castle Rock | March 31 – April 2, 2017
Four Corners Home & Garden Show – Cortez | April 7 – April 8, 2017
Durango Home & Ranch Show – Durango | April 28 – April 30, 2017
Chaffee County Home & Garden Show – Salida | April 28 – April 30, 2017
Pueblo Home & Outdoor Living Expo – Pueblo | April 28 – April 30, 2017
Nationwide Expo – Grand Junction | May 19 – May 21, 2017For
Damage Prevention Liaison contact information view the regional liaison map.

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By vmaniscalco
2017 Weld County Damage Prevention Breakfast

2017-wcdpc-breakfast-flyerJoin the Weld County Damage Prevention Council for the annual Weld County Damage Prevention Breakfast on Feb. 15, 2017. Speakers will discuss the current state of safety culture and One-Call legislation. Participants and presenters include DJ Basin Safety Council, MJS Safety and Colorado 811.

Please RSVP to Don Marshall at (303) 981-9416 or [email protected] by February 1, 2017.

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By Whitney Nichols
2016 Holiday Celebration

2016 Holiday Celebration Invitation

Join Colorado 811 to celebrate the holiday season and enjoy J.D. Maniscalco’s famous lasagna on Friday, December 16th from 11am to 1pm at Colorado 811.

Please RSVP to Jennifer Wilson by Dec. 9th at (303) 205-6304 or [email protected].

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By Whitney Nichols
Holiday Closure – Thanksgiving 2016

Colorado 811 will be closed Thursday, November 24th, 2016 for Thanksgiving Day. This means the Contact Center will only process Damage and Emergency Requests on the 24th. Normal Locate Requests called in on Tuesday, November 22nd will be due on Friday, November 25th at 11:59pm. Normal Locate Requests called in on Wednesday, November 23rd will be due on Monday, November 28th at 11:59 pm. For any questions or concerns regarding holiday closures, please contact our front desk at (303) 232-1991.

Reminder to Colorado 811 Members:

  • Mark by (Locate By) dates are NOT scheduled on any Federal Holiday
  • The phone number for Colorado 811 to call during holiday closures should be the same as your after hours number
  • If your organization is a non-participant in after hours notification, you WILL NOT be notified on holidays

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By Whitney Nichols